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Position Name - ICT Project Manager
Experience - 10+ years
No of positions - 1
Location - Singapore
Roles and Responsibilities
- Overseeing and managing multiple vendors and external providers of ICT services, working with team members from application and infra teams to deliver projects and enhancements on time and within budget.
- Project Management (Scope, Budget and Schedule) including regular management reporting for the project.
- Ensuring that the project is executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality.
- Participating and contributing in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation.
- Reviewing project deliverables, e.g. functional specifications, system test plan & results, user guide, operation manual.
- Planning and collaborating with users on user acceptance testing.
- Assessing service requests for enhancements and maintenance of systems.
- Ensuring that Service Level Agreements for projects and incidents are met.
- Identifying potential project risks and its implication to the organisation and to recommend mitigating measures as to manage the risks.
- Ensuring that the development processes, procedures and system comply with IT management policy, quality management policy and security guidelines.
- Managing and resolving day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations.
- Working with the relevant parties to resolve security vulnerabilities found during the PCM period.
- Assisting in business change management activities.
- Analyzing, facilitating, modeling, and organizing information in order to reconcile conflicts, eliciting requirements and distinguishing solution ideas from business needs.
- Conducting requirements workshops to gather user requirements and analyzing business processes to provide clear analysis and documentation of the problems and proposed.
Knowledge and Skills
- Tertiary Education in relevant fields is preferred
- Hands-on experience in at least 1 full project development life cycles
Advantages to have
- Consulting or Business Analysis experience.
- Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)).
Knowledge of, and experience in one or more of the following areas is preferred:
- Oracle and/or Microsoft SQL Database and Real-time Data replication technologies.
- APIs and API Management.
- Experience in government processes.
- Up to date on product trends, best practices and technologies.
- Strong analytical, conceptualisation and problem-solving skills.
- Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
- Results and customer oriented.
- Team player with strong organization and people handling skills.
- Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.